Complaints Policy and Procedure

Our aim:

Mirchawala’s Hub of Accountancy (MHA) is committed to provide quality service for its students in an open and accountable way that builds the trust and respect of all our stakeholders. One of the ways in which we can continue to improve our service is by listening and responding to the views of our students, and other stakeholders, and in particular by responding positively to complaints, and by putting mistakes right.